Privacy Policy

Introduction

At GharLink, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. By using GharLink, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Identity verification documents (citizenship, passport)
• Property details and photographs (for owners)
• Payment information (processed securely through payment partners)
• Communication records between users
• Location data (for map-based property discovery)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Verify user identities and prevent fraud
• Generate and store digital contracts
• Facilitate communication between owners and tenants
• Send notifications about payments, contracts, and property updates
• Improve our services and develop new features
• Respond to customer service requests

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information. All data transmission is encrypted using SSL technology. Your payment information is processed through secure, PCI-compliant payment gateways and is never stored on our servers. Contract data is encrypted and stored securely with access controls in place.

User Privacy

Your personal contact information is not shared with other users until you explicitly agree to connect. Property owners can see tenant profiles without personal contact details until both parties agree to communicate. You have full control over your profile visibility settings.

Payment Security

All payment transactions are processed through trusted, secure payment gateways. We do not store your complete payment card details. Payment history and receipts are stored securely and accessible only to relevant parties. Deposit amounts are handled through our secure deposit protection system.

Contract Data Safety

Digital contracts are legally binding documents stored with the highest security standards. Only the parties involved in a contract can access its details. Contracts are backed up regularly and retained for the legally required period. You can download your contracts at any time from your account.

No Data Selling

GharLink does not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data for analytical purposes, but this data cannot be used to identify individual users. We only share your information with service providers who assist us in operating our platform, and they are bound by strict confidentiality agreements.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent at any time
• Export your data in a portable format
• Opt out of marketing communications

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: